Operational Manager APPLY NOW

Tue, Jan 31, 2023
Full time

Your exciting tasks and challenges:

Dwarfs is still at an early stage and therefore you can shape the future of the company together with other colleagues. We expect an entrepreneurial and hands-on spirit. Dwarfs is far from a corporate and intends to avoid this as long as possible. You need to love the fast paced environment!

As the operational manager you are the spin in the web and are directly responsible for the supply chain, customer care and the integration of new acquired companies. Your main focus is a satisfied customer who gets his desired products on time, generates good reviews and doesn’t return his products (low return percentage).

Being goal-oriented is essential. Therefore we expect you to create strategic plans for your department and execute according to those plans. Nobody can do it alone and being a team player and motivator needs to be in your DNA. Dwarfs are by nature team players. 

Your responsibilities & duties:

  • Create vision/strategic plans for your departments (supply chain, customer care and integrations). 
  • Organise your teams in order to execute according to plan.
  • Proper and smooth communications with other departments like; Finance, M&A and IT.
  • Being cost-conscious (retail business) and a hands-on mentality are a must. 
  • Build two efficient, hard working teams.

Your experience:

  • Education: Bachelor or higher; 
  • A minimum of 5 years as an operational manager managing a supply chain and/or customer service team in a fast paced growing environment;
  • Essential is supply chain and customer care experience. Stock-levels, order-picking, purchasing new products, replenishment are daily business; 
  • The customer pays our salaries, needless to say we need satisfied customers and therefore we need you to keep that in mind all the time;
  • Another necessity to become successful is understanding a digital/IT-environment and strong Excel-skills (Office) are essential. Dwarfs work with Netsuite as our ERP-system and Power BI-tools to run the business.

What's in it for you:

Besides a good salary you can become a shareholder of the company. We offer interesting stock-options for our key-players, so you can benefit from the created upside overtime. You work together with experienced entrepreneurs who already built several successful companies. You can consider this job the next best thing besides starting your own company from scratch. A great learning experience in an entrepreneurial environment.

And an important future perspective: you can become part of the management team as a COO (Chief Operations Officer).



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